PRIVACY POLICY

Valemion’s Privacy Policy

We care about data privacy and security. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into our Terms of Service (available at www.Valemion.com/terms-of-service). Please be advised that this Site is hosted in the United States. 

If you access this Site from the European Union, Asia, or any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Site, you are transferring your data to the United States, and you expressly consent to have your data transferred to and processed in the United States.  

Further, we do not knowingly accept, request, or solicit information from children or knowingly market to children. Therefore, in accordance with the U.S. Children’s Online Privacy Protection Act, if we receive actual knowledge that anyone under the age of 18 has provided personal information to us without the requisite and verifiable parental consent, we will delete that information from the Site as quickly as is reasonably practical.

Valemion ("Valemion", "us", "we" or “our”) is committed to respecting and protecting the privacy of our Users. We understand and acknowledge that our Users have a legitimate expectation of privacy, including an expectation that we will protect their identities and personal information from disclosure to third parties, and we are committed to upholding that expectation of privacy with very limited exceptions, as described below. ”When the term “Users” is used in this Privacy Policy and related documents, it shall mean: (i) visitors and users of our website and our apps as defined below; and (ii) consignors to Valemion (“Consignors”) who are also subject to additional consignment terms pursuant to our Consignment Agreement (“Users”, “you” or “your”).  

As used herein, the “Site” shall mean our website (www.Valemion.com). In the Site, we provide Users with access to sales of luxury items and other related services.

This Privacy Policy covers personal information collected about our Users and is part of our overall Terms of Service. Included in this Privacy Policy is: (i) our Cookie Policy; (ii) an additional supplementary policy specifically for citizens of the European Union (“EU Privacy Policy”); and (iii) an additional supplementary policy specifically for residents of California (“CCPA Privacy Policy”).

This Privacy Policy describes:

1. the information identifying you that we collect;

2. how we use this information;

3. the legal basis upon which we process it;

4. with whom it is shared; and

5. how it is stored.

This Privacy Policy also describes other important topics relating to your personal information and privacy.

Please review this Privacy Policy to better understand our practices as they apply to your personal information. By using Valemion or accessing the Site, you confirm that you have read and understood the entirety of this Privacy Policy and agree to be bound by it and the other documents referenced herein.

Our Terms of Service apply to Valemion and this Site. If you do not agree to them, you should not continue to use Valemion or the Site.

CHANGES TO OUR PRIVACY POLICY

From time to time, we may modify this Privacy Policy in our sole discretion. If we make any updates or changes to this Privacy Policy, all modifications will be posted to this Site, and will be effective immediately upon our posting and, where appropriate, notified to you by post or email. By continuing to use Valemion after updates are posted and effective, you are confirming that you have read and understood the latest version of the Privacy Policy.

WHAT PERSONAL INFORMATION DO WE COLLECT?

Identifiers:

We collect personal information of all Users of our website, these include identifiers such as:

1. your name;  

2. phone number;

3. postal address;

4. email address.

5. Internet Protocol (IP) address; 

Internet or other electronic network activity information including:

1. browser type;

2. your Internet Service Provider (ISP);

3. website referring/exit pages;

4. platform type;

5. date/time stamp;

6. other information related to your use of the Site.

7. We may receive some personal information about you from third parties such as public websites and social media platforms. 

Commercial information:

1. Information about your use of Valemion (including account related information such as payment information, purchase history, consign history);

2. customer services information; and

3. customer relationship management and marketing information.

Information Received Directly from You:

1. Opinion polls, surveys, contests, or sweepstakes. If you participate in our opinion polls, surveys, contests, or sweepstakes, we may collect additional personal information about you in connection with your response or entry.

2. Consignment. Additionally, you may choose to make other personal information available to us in connection with the consignment of an item.

Please note that we need certain types of personal information so that we can provide your Consignment Service on Valemion. If you do not provide us with such personal information, or ask us to delete it, you may no longer be able to access our services or provide goods and services to us.

USE OF PERSONAL INFORMATION WE COLLECT

We, or third party service providers acting on our behalf, collect, use, and store the personal information we collect to:

1. allow you to access and use our Site;

2. communicate with you (see Communicating With You section below);

3. register users;

4. process requests and orders (including membership registration);

5. provide technical support;

6. store information about your preferences; 

7. recognize you when you return to our Site;

8. enable you to participate in our opinion polls, surveys, contests, or sweepstakes;

9. administer our Site;

10. ensure the security of our services and our Site;

11. comply with any procedures, laws, and regulations which apply to us – this may include where we reasonably consider it is in our legitimate interests or the legitimate interests of others to comply, as well as where we are legally required to do so (subject to our making all reasonable efforts, consistent with applicable laws and regulations, to protect our Users’ identities and personal information from disclosure to third parties); and

12. establish, exercise, or defend our legal rights – this may include where we reasonably consider it is in our legitimate interests or the legitimate interests of others, as well as where we are legally required to do so.

COMMUNICATING WITH YOU

We will contact you (including by social media, email or mail) with information about our products, services, and offers which either you request, or which we believe you may be interested in (including through newsletters, alerts, and reminders about recurring event sales if it is in our legitimate interests, for business development and marketing purposes, unless you have told us that you don’t want to receive these messages by letting us know on our contact page.

From time to time we will send you service-related messages. 

If you provide us personal information when you communicate with us (including in person, by phone, via website, via email, or via social media) this information may be shared with a Customer Service representative, employee, or expert that is most likely to be able to address your inquiry. This information will be used only for the purpose of responding to your inquiry.

OPINION POLLS AND SURVEYS

We may share personal information we collect from your responses to opinion polls or surveys with third parties. If we do so, we will provide you with notice and the opportunity to consent.

CONTESTS AND SWEEPSTAKES

If you enter a contest or sweepstakes conducted by Valemion and/or one of our partners, we may contact you in connection with that particular contest or sweepstakes, including in order to update you regarding your status, administer the promotion, or let you know that a promotion has ended.

ONLINE TRACKING

Like most websites, we, our service providers, and our third-party partners may collect certain information about your interaction with our Site. This information may be stored in log files. Information stored in log files may include IP addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and other information.

We collect this information through the use of cookies and other similar technologies. We use this information to analyze demographic and other trends, administer the site, track aggregate usage of the Site, and provide you with relevant advertising.

Where we use cookies on our Site, you may block these at any time. To do so, you can activate the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you will not be able to access all or parts of our Site or to use all the functionality provided through our Site. By continuing to use our Site and/or our services, you are agreeing to our use of cookies.

Your Privacy Choices, the legal basis on which we use your personal information and right to control our use of your personal information, are described below.

SHARING OF PERSONAL INFORMATION

THIRD PARTIES

We may need to share your personal information with our contractors in the course of operating our business and providing products or services to you. These contractors include vendors and suppliers, including but not limited to payment processors, suppliers of technical and support services, logistics providers, and cloud service providers that provide us with technology, services, and/or content for the operation and maintenance of our Site or Service. We will also share your personal information with companies that assist us in our marketing, advertising and promotional activities, analytics, and search engine providers that assist us in the improvement and optimization of our Site.

Access to your personal information by these contractors is limited to the information reasonably necessary for the contractor to perform its limited function. We require our contractors to keep the personal information they are provided with confidential and to comply with the terms of this Privacy Policy and applicable laws.

We will not rent, sell, or share your personal information with third parties or third-party advertisers for their own marketing purposes without your consent except to provide you with a product or service you request or as described in this Privacy Policy. If you have given your consent for us to use your personal information, but later change your mind, you should contact us using our contact page and we will stop doing so.

We may also disclose and use anonymized, aggregated reporting and statistics about users of our website and apps or our goods and services and from interactions with us and our brands on social media for the purpose of internal reporting or reporting to our group or other third parties, and for our marketing and promotion purposes. None of these anonymized, aggregated reports or statistics will enable our users to be personally identified.

DISCLOSURES REQUIRED BY LAW OR FOR BUSINESS PURPOSES

We may disclose personal information pursuant to a request from law enforcement, or as otherwise required by law, or, in our sole discretion, to protect our rights, property or interests, including to enforce this Privacy Policy or our Terms of Service. We will make all reasonable efforts, consistent with applicable laws and regulations, to protect our Users’ identities and personal information from disclosure to third parties. In the event that we are legally compelled to disclose your personal information to a third party, we will make reasonable efforts to notify you unless doing so would violate the law or court order.

In our sole discretion, we may also disclose information we collect to a third party when we believe it is reasonably necessary to investigate or prevent harm, fraud, abuse, or illegal conduct, including to enforce or apply our terms and conditions or any other agreement or to respond to any claims, or to protect our rights or the rights of a third party. We will also disclose your personal information to third parties where it is in our legitimate interests to do so to run, grow and develop our business. Information collected from this Site may also be transferred as part of a merger or other combination, or as part of a restructuring, bankruptcy, transfer of assets, or to our successors in interest.

RETENTION OF PERSONAL INFORMATION

We keep your personal information for no longer than necessary for the purposes for which the personal information is processed. The length of time we retain personal information for depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise or defend our legal rights.

In order to enforce the terms of this Privacy Policy, resolve disputes, or provide information to satisfy applicable governmental laws, regulations, investigations or proceedings, we may need to retain your personal information in our files. We will do so in compliance with applicable law.

YOUR PRIVACY CHOICES

UPDATES TO YOUR INFORMATION

You can contact us at any time to update, change or delete personal information Valemion maintains about you. 

CHOICE/OPT-OUT

Users who no longer wish to receive our newsletters, alerts, or promotional communications may opt-out of receiving these communications at any time.

HOW TO EXERCISE YOUR CHOICES

You may notify us of your choices or preferences by contacting us through our Contact page.

ADDITIONAL INFORMATION

THIRD PARTY WEBSITES

This Site contains links to other websites provided by third parties. Please be aware that we do not control these third-party websites or any of the content contained on those websites. Once you have left our Site, we cannot be responsible for the privacy practices of such other websites. We encourage you to exercise caution and to read the privacy policy for the website you visit. The inclusion of hyperlinks to third party websites on our site in no way constitutes an endorsement by us of such websites' content, actions, or policies.

AGGREGATED INFORMATION

We may share aggregated information about you with third parties. Aggregated information is non-personal information about you that is combined with the non-personal information of other users. 

ACCESS BY CHILDREN OR MINORS

Our Site is not directed to children under the age of 18, and our Terms of Service prohibit minors from using our Site or Service. We do not knowingly collect any information from children under 18. 

SECURITY

We take precautions to protect information that we collect from our Users. We protect the information entrusted to us by taking all reasonable precautions to safeguard the confidentiality of personal information, including through use of appropriate physical, technical, and administrative safeguards and measures. These protections include restricting access to personal information to employees who need the information to perform a specific job. Technical safeguards and measures include use of encryption, passwords for access to our systems and use of anti-virus software.

However, in the course of provision of your personal data to us, your personal information may be transferred over the internet. Although we make every effort to protect the personal information which you provide to us, no information security safeguards can be guaranteed to be completely secure, so you should use caution whenever providing personal information online, electronically or otherwise. Once we have received your personal information, we will use strict procedures and security features to prevent unauthorized access to it.

Where we have given you (or where you have chosen) a password which enables you to access your online account, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

HOW TO CONTACT US

If you have any questions or comments about this Privacy Notice, please contact us through our contact page. (available at www.valemion.com/contact)

COOKIE POLICY

Our website uses cookies. This policy explains what cookies are, why we use them, and how you can manage their use.

WHAT ARE COOKIES?

Cookies are small text files which are sent to your browser when you visit our website. When you visit our website again, the cookie allows our website to recognize your browser. When you visit our website, cookies may also be sent to your browser by other websites that are used for advertisements on other sites you may visit.

 Cookies are useful because they help us make your website experience more enjoyable. They allow us to recognize your device (e.g. your laptop or mobile device) so that we can tailor your experience of our website.

WHY DO WE USE COOKIES?

Cookies do many different jobs on this website, such as letting you navigate between pages efficiently, remembering your preferences, remembering your username and password, enabling you to keep goods in your shopping basket, letting us analyze how well our website is performing, and improving your experience. They also help ensure that advertisements you see while you are on other websites are more relevant to you and your interests.

WE MAY TRACK WHETHER YOU OPEN EMAILS THAT WE SEND

Our emails may contain a web beacon to track who opens an email, when, and whether that user clicks on any of the links in the email. We may use this information to help us analyze which of our users are interested in particular topics. When you delete the email, the web beacon will be deleted.

HOW TO MANAGE COOKIES ON OUR WEBSITE

Cookies do lots of important jobs on our website and help to make your online experience more personal and more enjoyable. By using our website, you are deemed to consent to the use of cookies as described in this cookie policy. However, you can disable all our cookies if you choose. If you do so, you may find that significant parts of our website do not work at all, or do not work correctly.

DISABLING COOKIES

If you would like to disable targeting, advertising or cookies, which remember your browsing habits and try and display relevant advertising when you are online, you can visit http://www.youronlinechoices.com/uk/your-ad-choices. If you choose to turn off these cookies you will still see advertising on the internet, but it may not be tailored to your interests. It does not mean that you won't be served any advertisements while you are online. While many companies involved in using targeting, advertising or cookies and serving online behavioral advertising appear at the above link, not all do. Therefore, even if you choose to turn off cookies used by all the companies listed, you may still receive some targeting, advertising or cookies and some tailored advertisements from other companies.

You can also manage this type of cookie in the privacy settings on the web browser you are using. Please see below for more information.

DISABLING OTHER COOKIES

You can disable and/or delete all types of cookies by using your browser settings. Cookies are generally easy to disable and/or delete but how you do so varies from browser to browser. The "help" function within your browser should tell you how to do it. The best way may be to close your browser and then search for "cookie folder" or "cookie manager" or simply "cookie".

CUSTOMER DATA INFORMATION

HOW TO CLEAR YOUR SEARCH HISTORY

All web browsers remember a list of the web pages you’ve visited. You can delete this list at any time, clearing your browsing history and erasing the tracks stored on your computer, smartphone, or tablet. Each browser has its own separate history, so you will need to clear the history in multiple places if you have used more than one browser.

HOW TO DELETE COOKIES

The effect of disabling cookies depends on which cookies you disable but, in general, our website may not operate properly if cookies are switched off. You will not be prevented from making purchases on the site if you only disable third party cookies. If you disable all cookies, you will be unable to complete a purchase on our site.

If you want to disable cookies on our site, you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. We would advise that you search online to learn specific steps on deleting cookies for your specific browser.

CCPA PRIVACY POLICY

This California Consumer Privacy Act Privacy Policy (“CCPA Privacy Policy”) is a supplement to the Privacy Policy and Cookie Policy of Valemion. ("Valemion", "us", "we" or “our”) and applies solely to Users who are residents of the State of California (as defined in Section 17014 of Title 18 of the California Code of Regulations).   When the term “Users” is used in this CCPA Privacy Policy, it shall apply only to those who are residents of the State of California and are:  (i) consumer(s), visitors and users of our website and our apps; and (ii) consignors to Valemion (“Consignors”) who are also subject to additional consignment terms pursuant to our Consignment Agreement (“Users”, “you” or “your”). 

Defined terms as used herein shall have the same meaning as defined terms in the CCPA.

WHAT PERSONAL INFORMATION DO WE COLLECT?

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”).   The CCPA sets forth certain categories of information under Cal. Civil Code §1798.140 (o)(1) and we have listed all of those categories below.  For each category, we have provided information as to whether or not we have collected personal information under those categories within the last twelve (12) months:

A.     Identifiers

We collect personal information of Users of Valemion’s website, which fall within the category of Identifiers and which include personal information such as:  A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver’s license number, passport number or other similar identifiers.

    Personal information categories listed in Cal. Civ. Code § 1798.80(e) (the California Customer Records Statute)

We collect personal information of Users which may include personal information such as:  A name, signature, physical characteristics or description, address, telephone number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Please note that some personal information included in this category may overlap with other categories listed herein.

    Characteristics of protected classifications under California or federal law

We collect personal information such as age, race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex, genetic information (including familial genetic information) if voluntarily provided by a job applicant as a result of a job application process or voluntarily submitted as part of employment or Human Resources process.

Commercial Information

This includes information such as records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.  Included in this category is: 

1.     Information we receive from you when you register for the Site or to act as a Consignor to Valemion.

2.     Information about Valemion including: 

•    information about your use of Valemion’s Service

(including account related information such as payment information, purchase history, consign history);

•   customer services information; and

•   customer relationship management and marketing information.

Biometric Information

We do not collect biometric information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. 

Internet or other electronic network activity information including:

1. browser type;

2. your Internet Service Provider (ISP);

3. website referring/exit pages;

4. platform type;

5. date/time stamp;

6. other information related to your use of the Site.

Geolocation data

We do not collect geolocation data that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

Audio, electronic, visual, thermal, olfactory, or similar information

We do not collect sensory information such as audio, electronic, visual, thermal, olfactory or other similar personal information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. 

Professional or employment related information 

We collect professional or employment related information with regard to job applications, employment records, professional association memberships and other job-related personal information.

Non-public education information defined as information that is not publicly available personally identifiable information as defined under the Family Educational Rights and Privacy Act (FERPA). 

We collect non-public education information that is personally identifiable information such as educational records and student records in connection with job applications and employment.  We do not collect non-public education information that is personally identifiable information directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

 Inferences drawn from other personal information

We collect information that may be considered a profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and aptitudes.

The above personal information is collected from the following sources:

1.     Information Received Directly from You

2.     Internet activity by your use of the Site including online tracking through use of cookies

3.     Public websites and social media platforms

THE BUSINESS OR COMMERCIAL PURPOSES FOR THE PERSONAL INFORMATION WE COLLECT

We may disclose your personal information to a third party for business or commercial purposes. When we disclose personal information for a business purpose, we enter into a written contract that describes the purpose and requires the recipient to keep that personal information confidential and not use it for any purpose except for providing the services set forth in the contract.

Accordingly, we may use or disclose the following personal information business or commercial purposes:

 1.     allow you to access and use our Site;

2.     communicate with you;

3.     register users;

4.     process requests and orders (including membership registration);

5.     provide technical support;

6.     store information about your preferences;

7.     recognize you when you return to our Site;

8.     enable you to participate in our opinion polls, surveys, contests, or sweepstakes;

9.     administer our Site;

10.  ensure the security of our services and our Site;

11.  comply with any procedures, laws and regulations which apply to us – this may include where we reasonably consider it is in our legitimate interests or the legitimate interests of others to comply, as well as where we are legally required to do so; and

12.  establish, exercise or defend our legal rights – this may include where we reasonably consider it is in our legitimate interests or the legitimate interests of others, as well as where we are legally required to do so.